Are you aware that you are able to request a partial refund on registration fees for your pet in NSW if there has been a “mistake” or “Other Matters”?
The Office of Local Government has provided a guide on their policy. Please see link below.
Email your request with evidence to pets@olg.nsw.gov.au and mark for attention of the Chief Executive.
Respectfully explain why you are seeking a partial refund. Include evidence to substantiate the reason for your request.
For example we suggest a statement from yourself detailing
how the animal came into your care,
if another person was involved (their contact details), and
when and where the animal was found.
Also, include:
- when your pet was microchipped and identification completed on NSW Pet Registry
- when your pet was desexed with supporting vet information
- when registration was completed and how much you were charged etc
- any other information you feel is relevant
LRC 